Here you can find a brief overview of common issues encountered with SearchCue search and our recommended solutions. Refer to the table of contents in the right column to find your topic, or search the page using ⌘+F / Ctrl+F on Mac and Windows machines respectively.

If your issue is not listed here, reach out to support@searchcue.com. We are here to help.

Search results

Pages are missing from search results

There are various reasons why this can be the case:

• Check your settings in "Exclude Pages" to make sure you haven't accidentally excluded them.
• Recrawl your site from the "Site overview" screen by clicking on "Crawl again now".
• Finally, SearchCue automatically excludes a selection of system pages, notably pages that are effectively an overview of a collection of other pages. You cannot change this setting, but you can reach out to us at support@searchcue.com and we'll help you out.