Introduction

Troubleshooting common SearchCue issues

Use the table of contents to find a topic. To search this page, press Command-F on a Mac or Ctrl-F on Windows.

If the problem is not listed, email support@searchcue.com.

Search results

Pages are missing from search results

Check these possible causes:

  • Open Hide pages from search results and check that the page is not excluded.
  • On the Site overview page, select Crawl again now.
  • SearchCue automatically excludes some system pages, including pages that list other pages in a collection. You cannot change this setting. Email support@searchcue.com if you need help.